Who are Perfect modern
At Perfectmodern, we believe that modern designer furniture should be widely available .Furniture pieces that would otherwise only be seen in galleries and design museums are now within reach.
Perfectmodern has been bridging the gap between high-end furniture and individuals who appreciate sleek, modern designs .As a new company ,we were deter-mined to create designer furniture with the same careful construction and longevity as the original pieces; we were able to achieve this goal by removing resellers and expensive showrooms from our business plan.
Our vision quickly transformed into a wildly successful business. We have developed direct, long-term relationships with our manufacturers, and advances in factory technology have allowed us to produce beautiful, modern furniture designs at a substantially lower price. We are able to use the highest quality mate-rials, never settling for average or merely adequate. Instead, we are committed to bringing you-our loyal customer-legendary, timeless pieces.
How do I place an order?
Thousands of our customers will agree that it is easy to order products from PERFECTMODERN. Simply select the material, colour and amount of the product you want to purchase and then click on the ‘Buy’ button.
This takes you to your Shopping Basket, where you can choose either to ‘Continue Shopping’ or ‘Proceed to Checkout’. At this stage, you will be asked to enter your details (which can be used to create an account, if you wish). You then choose your method of payment and review your order (with the option of changing it).
Once you are sure of the products you want to buy, click on ‘Proceed to Checkout’. Now you start the actual ordering process, which consists of three simple steps:
1. Provide your contact information and payment methods you wish to use.
2. Then enter your payment information.
3. In the third step, you will receive an order confirmation for your purchase. If you choose to pay by credit/debit card – there is nothing else you need to do. Please note payment is taken immediately.
However, if you choose to pay by bank transfer, you must remember to transfer the total amount for the order to our bank account.
Our bank information can be found on the receipt page and also on the order confirmation which is automatically sent to your e-mail address when you have completed your purchase.
If you have any questions regarding your order, you are always welcome to contact Customer Service. You can send us an e-mail to: [email protected]
What do I need to know before placing an order?
When will I be charged for my order?
If you are paying with a credit/debit card, we will withdraw the amount straight away, due to us having to pay the suppliers before being able to start producing your order.
What if I want to buy as a business customer?
Do PERFECTMODERN products come with a guarantee?
PERFECTMODERN provides a ten-year guarantee against manufacturing faults on all of its products. While we always try to replace defective products, we reserve the right to settle any complaint cases by refunding the product’s purchase price. The ten year guarantee is valid from all product purchases from March 2013. Any purchases before this are covered by the standard one year guarantee.
If you’d like to buy a larger order for your business, feel free to send us an email to [email protected]. We have a dedicated team to guide you.
What happens after I’ve placed the order?
Once you have placed the order on our website, you will be sent an order confirmation, stating what products you’ve purchased, the price you paid etc. Once the order is ready at the warehouse, you will be contacted by our customer service team. If you have any questions or simply want an update in the meantime, you’re more than welcome to send an email to [email protected].
What is the lead time on products?
We sell in stock products and made to order products, so the lead time can vary. If you place an order consisting of a mixture of made to order and in stock products, it will always be the item with the longest lead time that will determine the overall lead time for the order.
Do you have products other than those shown on your website?
At PERFECTMODERN we are constantly reviewing our product offering and adding to it. To be kept updated on new product additions sign up to receive emails from us which will inform you of new products, special offers and on-line sales.
How similar are PERFECTMODERN 's products to the originals?
All of our furniture is made to the same specifications of the originals – a replica or reproduction is an identical copy of an original design. It is closely resembles the shape and appearance of the original. The same goes for the materials we use, such as genuine Italian aniline leather and English stainless steel. We can say with confidence that you won't be able to see any difference between our products and the originals.
What is the difference between aniline and semi-aniline leather?
Both types of leather are immersed in vats of aniline dye, which penetrates the hide so that the colour permeates all the way through it. Aniline leather receives no further treatment after dyeing, so it remains very soft and has a highly natural look. This natural look will improve with age and will create, over time, a wonderful patina.
With semi-aniline leather, a clear, protective coating is applied to the top of the hide after the initial dyeing process to help the leather resist stains and fading. Semi-aniline leather is more hard-wearing than pure aniline leather and therefore a good choice for family homes where everyday wear-and-tear might be heavier than usual.
How is the quality?
We always strive to deliver top quality, and are proud to say that our customers agree. We use only the best materials and the highest skilled craftsmen to recreate every unique piece, just as beautiful and sturdy as the original designers intended them to be.
What material should I choose?
We’re sure you’ll love your PERFECTMODERN product regardless, however, if in doubt about materials we suggest you have a chat with one of our dedicated customer service team members
How is it possible for PERFECTMODERN’s reproductions to match the quality of the originals at a lower price?
The originals are expensive because the manufacturers have to pay a licence fee to the designers or their estates and because they tend to have a longer, more complicated supply chain than ours. The fewer people and processes involved, the lower the costs. What's well known when it comes to expensive brands is that they inflate their prices based on brand name prestige. Furthermore, we don't rent expensive high street showrooms to display our products. That's another reason why we can keep our costs down. Our products are made to the same standard as the originals, but we sell them for up to 90% off the original price and we have a 100% quality control.